Please allow 1-2 working days ( not including weekends and UK bank holidays) after payment confirmation for your order to be shipped.
Although we will always try our best to stay within the dispatch time frame listed, please be aware they may be subject to change during busy retail periods like Christmas and Special Retail events like Black Friday ect.
Delivery time frames commences from date of dispatch, not date of purchase.
All orders are shipped from London, United Kingdom.
UNITED KINGDOM ORDERS
We offer free UK standard delivery on all orders over £75
UNITED KINGDOM SHIPPING OPTIONS
Tracked Standard UK Delivery (3-5 Working Days) - £3.95
Tracked Express UK Delivery (1-2 Working Days) - £5.95
Please note that BASEMENT SIX is not responsible for any customs fees, import duties or taxes incurred for international deliveries – these are the sole responsibility of the recipient.
Royal Mail International Tracked & Signed (up to 7 Working Days) - £13
Royal Mail International Tracked (up to 14 Working Days) - £15
We are unable to change a shipping address once passed on to dispatch.
BASEMENT SIX is not responsible, nor in control of shipment/transit delays once the item is in the hands of the courier. Customs clearance or international orders and unexpected weather conditions are the most common reason for delays, and can affect the transit time outlined above.
If you’ve waited longer than the anticipated delivery time frame listed for your order, please contact us, we’ll do our best to help out.